Key Accounts Manager (Oncology)

Experience: 2 to 4 years

The Key Account Managers will be the brand ambassadors of the organization with the physicians and patients. They will help position an “end-to-end” platform of novel and/or differentiated drugs, drug-delivery devices to the super-specialist Oncologists and the allied healthcare community. KAM is the first point of contact for the customers with the company as to the products, availability and concerns. KAM will facilitate and help the organization to meet its objectives by implementing all marketing strategies in the field generating desired revenues for the organization from his designated territory. KAM plays a very important role by giving periodic customer feedback about products, activities, inputs and strategies/initiative by marketing or medical departments. This includes accurate forecasting & management of inventory and channel partners.

Major Accountabilities/Expectations:

Responsible for achievement of the revenue targets. Ensure achievement of sales targets, by working in sync with the marketing & medical team and sales leadership to achieve the organizational objectives.

Build and maintain professional relationships with the KOLs of the designated territory. Promote the product portfolio and generate prescription by regular product presentations, CMEs, awareness programs, patient centric initiatives etc. Understand and devise scientific engagement plans for the KOLs. Resolve queries from doctors to ensure high levels of customer satisfaction leading to achievement of organisational objectives. Effective handling and understanding of inventory, secondary sales, claim settlements, receivables etc. with the local authorized wholesale dealers of the company. Realization of receivables within the permitted credit days is mandatory.

Timely submission of daily activity/doctor call reporting, weekly sales update, monthly prescription tracker, tour plan, expense claims, monthly report etc. Prepare and present quarterly performance summary at quarterly review meetings. Gather and forward competitive intelligence about competitor products/strategies/initiatives etc. to the marketing/medical/strategy team at HO periodically.